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Contact information during pandemic for citizens

  • Citizen helpline: +358 295 420 100 (Monday to Friday between 8 a.m. to 4 p.m.)
  • [email protected] 
     

Registry

Contact Information

Lapland Border Guard District Headquarters

Visiting address

Walleniuksenväylä 10 A
96101 ROVANIEMI

Post address

P.O. Box 8212
96101 ROVANIEMI
tel: +358 295 425 000
fax: +358 16342 3929

Kainuu Border Guard District Headquarters

Visiting address

Rajakatu 9
87101 KAJAANI

Post address

P.O. Box 60
87101 KAJAANI
tel: +358 295 424 000
fax: +358 861 40 059

North Karelia Border Guard District headquarters

Visiting address

Onttolantie 20
80510 Onttola

Post address

P.O. Box 5
80511 Onttola
tel: +358 295 423 000
fax: +358 13 802 098

Southeast Finland Border Guard District Headquarters

Visiting address

Niskapietiläntie 32 E
55910 IMATRA
tel: +358 295 422 000
fax: +358 295 411 507

Border Guard Headquarters

Visiting address

Vilhonvuorenkatu 6
00500 HELSINKI, FINLAND

Post address

P.O. Box 3
00131 HELSINKI, FINLAND
tel: +358 295 421 000
fax: +358 295 411 500

West Finland Coast Guard headquarters

Visiting address

Juhana Herttuan puistokatu 21
20100 Turku

Post address

P.O. Box 16
20101 Turku
tel: 0295 427 000

Border and coast guard academy

Visiting address

Niskapietiläntie 32 D
55910 Imatra
tel: 0295 429 000
fax: 0295 411 567

Border museum

Visiting address

Kivikatu 1
 IMATRA

Post address

Niskapietiläntie 32 D
55910 IMATRA
tel: Museum caretaker: +358 29 542 9515 Museum assistant: +358 295 429 516
rajamuseo(at)raja.fi

Gulf of Finland Coast Guard headquarters

Visiting address

Vilhonvuorenkatu 6
00500 HELSINKI
tel: 0295 426 003
fax: 0295 411 555

Air patrol Squadron headquarters

Visiting address

Tullimiehentie 16
01530 VANTAA

Post address

P.O. Box 48
01531 VANTAA
tel: 0295 428 000
fax: 0295 411 558

Exceptions to opening hours of border crossing points 

  • The border crossing point of Vainikkala will open for passenger traffic on 18 October. For more information on train traffic, see the VR website
  • At the border crossing point of Vartius the opening hours for passenger traffic are 8.00−19.00 Finnish time.
  • At the border crossing point of Niirala the opening hours for passenger traffic are 9.00−20.00 Finnish time.
  • At the border crossing points of Nuijamaa and Vaalimaa the opening hours for passenger traffic are 7.00−21.30 Finnish time. The border crossing point of Imatra is closed for passenger traffic.
  • The exceptions to the opening hours do not affect goods traffic.
     

Border Crossing Points

Åland

Opening hours (Finnish time)

Mo-Su 8:00 - 20:00

Opening hours (Moscow time)

Mo-Su 9:00 - 21:00
Fairway past Korsö or Nyhamn.

Contact information

tel: +358 18 57055

Haapasaari

Opening hours (Finnish time)

Mo-Su 8:00 - 22:00

Opening hours (Moscow time)

Mo-Su 9:00 - 23:00
Fairway past Haapasaari.

Contact information

tel: +358 295 426 130

Hanko

Opening hours (Finnish time)

Mo-Su 8:00 - 22:00

Opening hours (Moscow time)

Mo-Su 9:00 - 23:00
Fairway past Russarö or fairway past Morgonlandet.

Contact information

tel: +358 295 426 450

Helsinki

Opening hours (Finnish time)

Mo-Su 8:00 - 22:00

Opening hours (Moscow time)

Mo-Su 9:00 - 23:00
Fairway from Helsinki lighthouse past Harmaja.

Contact information

tel: +358 295 426 310

Imatra Border Crossing Point

Open 24h.

Contact information

Visiting address

Pietarintie 1
55610 Imatra
tel: +358 295 422 700
fax: +358 295 411 520
rajatarkastus.imatra(at)raja.fi

Kuusamo Border Crossing Point

Opening hours (Finnish time)

Mo-Su 8:00 - 19:00

Opening hours (Moscow time)

Mo-Su 9:00 - 20:00
Aukioloajat 25.10.2020 alkaen. Asiakaspalvelu avoinna rajanylityspaikan aukiolon aikaan.

Contact information

Visiting address

Lämsänkyläntie 453
93999 Kuusamo
tel: +358 295 412 463

Lappeenranta Airport and Harbour

Opening hours (Finnish time)

Mo-Fr 8:00 - 16:00

Opening hours (Moscow time)

Mo-Fr 9:00 - 17:00

Contact information

tel: +358 295 422 500

Niirala – Värtsilä border crossing point

Open 24h.

Contact information

Visiting address

Rajantie 821
82675 Niirala
tel: + 358 295 412 370

Nuijamaa – Brusnitshnoje border crossing point

Open 24h.

Contact information

Visiting address

Nuijamaantie 1740
54230 Nuijamaa
tel: +358 295 422 500
fax: +358 295 411 517
rajatarkastus.nuijamaa(at)raja.fi

Parikkala Provisional Border Crossing Point

Opening hours (Finnish time)

Mo-Fr 8:00 - 19:00

Opening hours (Moscow time)

Mo-Fr 9:00 - 20:00
The use of provisional border crossing points requires a permit. The opening hours may vary.

Contact information

tel: +358 295 422 810
fax: +358 295 411 522
rajatarkastus.parikkala(at)raja.fi

Raja-Jooseppi Border Station

Opening hours (Finnish time)

Mo-Fr 8:00 - 18:00
Sa-Su 9:00 - 17:00

Opening hours (Moscow time)

Mo-Fr 9:00 - 19:00
Sa-Su 10:00 - 18:00

Contact information

Visiting address

Raja-Joosepintie 4580
99800 IVALO
tel: +358 295 412 575

Salla Border Station

Opening hours (Finnish time)

Mo-Fr 8:00 - 18:00
Sa-Su 9:00 - 17:00

Opening hours (Moscow time)

Mo-Fr 9:00 - 19:00
Sa-Su 10:00 - 18:00

Contact information

Visiting address

Tullintie 24
98920 KELLOSELKÄ
tel: +358 295 412 564

Santio border crossing point

Opening hours (Finnish time)

Mo-Su 8:00 - 22:00

Opening hours (Moscow time)

Mo-Su 9:00 - 23:00
Coastal fairway past Santio

Contact information

tel: +358 295 426 110

Vainikkala Border Crossing Point (train traffic)

Opening hours (Finnish time)

Opening hours (Moscow time)

- 8:00 - 23:45

Contact information

Visiting address

Rajamiehentie 147
54270 VAINIKKALA
tel: +358 295 422 300
fax: +358 295 411 514
rajatarkastus.vainikkala(at)raja.fi

Vartius Border Crossing Point

Opening hours (Finnish time)

Mo-Su 7:00 - 21:00

Opening hours (Moscow time)

Mo-Su 8:00 - 22:00
Aukioloajat 25.10.2020 alkaen. Asiakaspalvelu avoinna rajanylityspaikan aukiolon aikaan.

Contact information

Visiting address

Kostamustie 6161
88930 Lentiira
tel: +358 295 412 427

Vaalimaa – Torfjanovka

Open 24h.

Contact information

Visiting address

Vaalimaantie 2990
49930 VAALIMAA
tel: 0295 422 200
fax: 0295 411 513
rajatarkastus.vaalimaa(at)raja.fi

Helsinki Border Control Department

Opening hours (Finnish time)

Opening hours (Moscow time)

- :none - :none

Contact information

Visiting address

Lentäjäntie 1 C, 4 th floor
01530 VANTAA

Post address

PL 12
01531 VANTAA
tel: 0295 426 600

Port Border Control Unit

Opening hours (Finnish time)

Opening hours (Moscow time)

- :none - :none

Contact information

Visiting address

Tyynenmerenkatu 8
00220 HELSINKI
tel: 0295 426 200

For Media

Communications
For media enquiries, please call +358 50 456 2862
viestinta(at)raja.fi 
Monday to Friday between 8 a.m. to 4 p.m.

Southeast Finland Border Guard
Communications: 
For media enquiries, please call 0295 422060
info.southeast.border(at)raja.fi 
Monday to Friday between 8 a.m. to 4 p.m.

Gulf of Finland coast guard 
tiedotus.slmv(at)raja.fi

West Finland Coast Guard
Maritime Search and Rescue: 
For media enquiries, please call 0294 1042