Automated Border Control – instructions for travellers

Use these instructions when travelling through Helsinki Airport.

These instructions are valid as of 12 October 2025, when the Entry/Exit System (EES) will be in use.

Automated border control is based on the biometric identification of the passenger. You can use automated border control if you have a biometric passport.

How to use automated border control

Based on your circumstances, choose the right section in the list below.

How to use a self-service kiosk and an e-gate

How to use a self-service kiosk

Watch this video for instructions on how to use a self-service kiosk (Youtube.com).

1. Select your language preference.
2. Insert your passport into the passport reader, with your photo facing the reader.
3. Remove your glasses, hat and other accessories.
4. Look at the camera while it takes your photograph.
5. Press four fingers of your right hand on the fingerprint scanner.
6. Answer the questions.
7. Collect your passport when the passport reader returns it.

Follow the instructions on the screen. You will be referred to either an e-gate or to manual passport control to complete your border check.

How to use an e-gate

Watch this video for instructions on how to use an e-gate (Youtube.com).

1. Enter an e-gate. Keep your eyes facing forward. Only one person at a time can be in the e-gate.
2. Insert your passport into the passport reader, with your photo facing the reader.
3. Remove your glasses, hat and other accessories.
4. Look at the camera while it takes your photograph.
5. Collect your passport when the passport reader returns it.
6. Once the check has been successfully completed, the exit door opens and you can leave the e-gate.
7. If the exit door remains closed, please leave the e-gate and proceed to a manual passport control.
8. Travellers requiring additional support or unable to complete their check at an e-gate may proceed to manual passport control.

Your border check is complete once you have successfully exited the e-gate.