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The citizens’ helpline for the coronavirus pandemic will shut down on 15 July

Publication date 29.6.2022 7.49
Press release

As of 1 July, there will be no restrictions on external border traffic. Therefore, the Finnish Border Guard's citizens’ helpline service will also come to an end. The service helpline will be shut down on 15 July at 4 p.m.

As a result of restrictions related to the coronavirus pandemic, the Finnish Border Guard established a citizens’ helpline service, which has provided advice on border traffic. The citizens’ helpline provided by the Finnish Border Guard was intended as a temporary service and will no longer continue as restrictions at the Finnish external borders are lifted. Border checks will be the same as before the coronavirus pandemic.

The citizens’ helpline service will be shut down on 15 July at 4 p.m. After this, contact us 
via the channels mentioned on our website:

Contact information | Finnish Border Guard

Additionally, our website contains comprehensive instructions for travellers:

Guidelines for travellers | Finnish Border Guard

More information about the end of the coronavirus restrictions:

No restrictions on external border traffic as of 1 July | The Finnish Border Guard

Internal border control already ended at the beginning of the year.

Finnish Border Guard Raja – press release